13 11 14 – 24 Hour Telephone Crisis Support
Lifeline provides all Australians experiencing a personal crisis with access to online, phone and face-to-face crisis support and suicide prevention services. Find out how these services can help you, a friend or loved one.
13 11 14 is a confidential telephone crisis support service available 24/7 from a landline, payphone or mobile.
Anyone across Australia experiencing a personal crisis or thinking about suicide can contact Lifeline. Regardless of age, gender, ethnicity, religion or sexual orientation our trained volunteers are ready to listen, provide support and referrals.
We answer around 1800 calls every day from Australians needing crisis support and suicide prevention services.
If you need crisis support call 13 11 14 now.
If life is in immediate danger call 000.
What happens when you call 13 11 14
Our trained Telephone Crisis Supporters will answer your call and:
Lifeline 24 Hour Crisis Line will listen to your situation
Provide immediate support
Assist to clarify options and choices available to you
Provide you with referral information for other services in your local area.
Your call will be answered as soon as possible by the next available crisis supporter. If your call isn’t answered straight away, it means we are experiencing high demand for our service and helping other Australians in need.
Please stay on the line or call back later.
If you are in immediate danger call 000.